FAQ

You can easily book our service online. It is also possible to book our service in your hotel, if your hotel is a Luggage Driver partner. In that case, please check with your hotel reception and they will arrange everything for you.
Our service must be booked with at least 2h in advance to the intended pickup hour.
Our vans are available for pickup and delivery of your luggage at the airport between 07h30 and 22h, every day.
No. Our vans will be at the airport every time that we have a booked service. If you are arriving to Porto, we will be checking your light arrival. If you are leaving Porto, we will be at the airport at the hour your defined in your reservation process.
We are at the “Parque BUS”. At Level 0, leave the Arrival area through the door at your right. Keep going right and you will find us.
If you wish that we pickup or deliver your luggage in a different destination than the airport (your hotel or home, for instance), we are available every day, between 09h00 and 19h00.
Our clients are free to change their reservations until 2h before the scheduled pickup hour. Please contact our Customer Support by email at service@luggagedriver.com or by phone to (+351) 220 179 675.